REFUND AND CANCELLATION TERMS
All of our custom-designed tours are negotiated and contracted with our suppliers at least a year in advance. Tours are non-refundable at the time of deposit or full payment unless otherwise noted below or outlined in our “INSURE MY TOUR” product.
“INSURE MY TOUR” is a required low-cost tour add-on that provides 75% reimbursement for prepaid and non-refundable tour payments. This is a great product that allows travelers to cancel their trip for any reason more than 72 hours before their departure date. NO QUESTIONS ASKED~
INSURE MY TOUR TERMS AND CONDITIONS
All prices, package inclusions & options subject to availability and to change without notice and additional restrictions may apply. Errors will be corrected where discovered, and Lifestyle Venture Tours reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, whether such error is on a website or any print or other advertisement relating to these products and services.
INSURE MY TOUR plan must be purchased at the time of deposit and/or full payment for the tour. Once purchased, the INSURE MY TOUR plan is non-refundable, has no cash value, and may be redeemed one (1) time. INSURE MY TOUR plan is available for redemption only by the person(s) who booked the travel and is not transferable. All persons ages 3 and over in the traveling party must purchase.
*Travelers must submit an online cancellation form 72 hours prior to departure to process a claim. Upon cancellation, a refund will be issued to the original credit card used for the purchase and will include 75% of all amounts paid, except for the wholesale cost of non-refundable event tickets such as concerts, sporting events, special attractions, deposits, airline tickets, service fees, and the cost of the INSURE MY TOUR plan, plus a 3% credit card processing fee of the total amount of refund. Please allow up to 3 weeks for the credit to be posted to your account.
To be covered under the Cancel For Any Reason benefit, a traveler must cancel their trip in its entirety at least 72 HOURS before their scheduled departure date. With “INSURE MY TOUR“, it doesn’t matter why you have to cancel your trip – you just can. Regardless of the reason if you are outside 72 hours before your trip, you can cancel.
CANCELLATIONS BY THE COMPANY DUE TO COVID-19
The Company reserves the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor or Force Majeure Event (see under “Force Majeure”).
In the event of a cancellation by The Company prior to departure for reasons excluding Force Majeure (see section “Force Majeure”), The Company will try, at it’s discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. The Company will refund the difference in price if the alternate is lower. You are responsible for additional costs if the alternate is higher.
In the event of a cancellation by The Company prior to departure or during your trip for conditions under Force Majeure (see section “Force Majeure”), The Company will provide a future travel/booking credit for the portion of your trip impacted. Future travel/booking credit will be redeemable for travel with The Company for one year past your original trip start date. The Company is not liable or responsible for any arrangements made independently of The Company. The Company assumes no responsibility for costs or fees you incur for independent arrangements not booked through The Company, inclusive of, but not limited to, airline, hotel, excursion and travel protection related charges.