Terms of Service Agreement
All of our custom-designed tours are negotiated and contracted with our suppliers at least a year in advance. Tours are non-refundable at the time of deposit or full payment unless otherwise noted below or outlined in our "INSURE MY TOUR" product.
“INSURE MY TOUR” is a required low-cost tour add-on that provides 75% reimbursement for prepaid and non-refundable tour payments. This is a great product that allows travelers to cancel their trip for any reason more than 72 hours before their departure date. NO QUESTIONS ASKED~
INSURE MY TOUR TERMS AND CONDITIONS
All prices, package inclusions & options subject to availability and to change without notice and additional restrictions may apply. Errors will be corrected where discovered, and Lifestyle Venture Tours reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, whether such error is on a website or any print or other advertisement relating to these products and services.
INSURE MY TOUR plan must be purchased at the time of deposit and/or full payment for the tour. Once purchased, the INSURE MY TOUR plan is non-refundable, has no cash value, and may be redeemed one (1) time. INSURE MY TOUR plan is available for redemption only by the person(s) who booked the travel and is not transferable. All persons ages 3 and over in the traveling party must purchase.
*Travelers must submit an online cancellation form 72 hours prior to departure to process a claim. Upon cancellation, a refund will be issued to the original credit card used for the purchase and will include 75% of all amounts paid, except for the wholesale cost of non-refundable event tickets such as concerts, sporting events, special attractions, deposits, airline tickets, service fees, and the cost of the INSURE MY TOUR plan, plus a 3% credit card processing fee of the total amount of refund. Please allow up to 3 weeks for the credit to be posted to your account.
To be covered under the Cancel For Any Reason benefit, a traveler must cancel their trip in its entirety at least 72 HOURS before their scheduled departure date. With “INSURE MY TOUR“, it doesn’t matter why you have to cancel your trip – you just can. Regardless of the reason if you are outside 72 hours before your trip, you can cancel.
The Company reserves the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor or Force Majeure Event (see under "Force Majeure").In the event of a cancellation by The Company prior to departure for reasons excluding Force Majeure (see section “Force Majeure”), The Company will try, at it's discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. The Company will refund the difference in price if the alternate is lower. You are responsible for additional costs if the alternate is higher. In the event of a cancellation by The Company prior to departure or during your trip for conditions under Force Majeure (see section "Force Majeure"), The Company will provide a future travel/booking credit for the portion of your trip impacted. Future travel/booking credit will be redeemable for travel with The Company for one year past your original trip start date. The Company is not liable or responsible for any arrangements made independently of The Company. The Company assumes no responsibility for costs or fees you incur for independent arrangements not booked through The Company, inclusive of, but not limited to, airline, hotel, excursion and travel protection related charges.
A deposit is required to confirm a reservation unless the reservation is made on or after the final payment date (as defined below) for the tour package, in which case full payment is required. The deposit amount will be up to 50 percent (50%) of the tour package price per Guest (the “Deposit”), not including any optional add-ons. Deposits are non-refundable unless stated otherwise.
Unless stated otherwise in your Guest Confirmation, full payment shall be due 90 calendar days prior to the tour commencement date (the “final payment date”), unless the reservation is made after the final payment date, in which case full payment will be due. Failure to strictly comply with the deposit and final payment schedules, or any other applicable policies and procedures, will result in the automatic cancellation of pending reservations and applicable fees will be assessed.
All prices are per person in U.S. dollars. Regular Rates vary for each tour (collectively “tour package”) itinerary based primarily on when you book. Once your deposit is received by Lifestyle Venture Tours (“we”, “our” or “us”), your tour package price is guaranteed for your party, except where price increases may result from increases in government taxes or fees. Guests added to your party after initial booking will be priced at the then-prevailing rate. All prices are subject to change without notice. A single supplement applies; please call us for details. Room configurations are subject to availability; please see “Note on Accommodations” in the corresponding description of each tour package for rooming information.
By booking your tour package, you represent and certify that you and all members of your traveling party: (i) have selected a tour that is appropriate to your abilities and interests; and (ii) are free from any physical condition or disability that would create a hazard for you, the Tour Guides or other Guests. Please consult your doctor. We have the right, but not the obligation, to deny participation to any Guest and to remove from any Tour, at the Guest’s sole expense, any Guest whose condition is such that he or she could create a hazard to himself or herself, the Tour Guides or other Guests or otherwise impacts the enjoyment of other guests or disrupts the tour.
We will make every reasonable effort to operate the tours as advertised; however, we and tour operator reserve the right to curtail or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary. Please also note that during certain holidays and peak periods some activities may be disrupted or unavailable.
None of these modifications or changes shall affect the tour package price or entitle you to any credit or refund. We and tour operators further reserve the right to reduce the number of Tour Guides and to modify other services to accommodate a smaller group, if a minimum number of guests is not reached. Similarly, the stated group maximum size may be marginally exceeded if necessary to accommodate a family. We and the tour operator reserve the right to cancel a trip at any time prior to its commencement for any reason, including if there are too few Guests or the quality of the trip or the safety of the Guests would, in our opinion, be compromised, such as may result from unforeseen circumstances (acts of God) or other circumstances beyond our reasonable control. If we cancel your tour prior to its commencement because there are too few Guests: we will issue a full refund of your tour package price.
By participating in a Lifestyle Venture Tours itinerary, you consent to have your name, face, likeness, voice, and/or appearance captured in any photographs and videotapes (or portions thereof) in any format, including, but not limited to, print, digital or film media now existing or hereafter developed, and you further acknowledge and agree that such photographs and videotapes (or portions thereof) may be shared with other participants on the tour.
The services provided in connection with the itineraries, including, without limitation, transportation, hotel accommodations, restaurants, and other services are purchased from various independent suppliers who are not affiliated with us in any way (“Suppliers”). Although we and the tour operator endeavor to choose high-quality Suppliers, neither we nor the tour operator has the right to control their operations and therefore make these travel arrangements upon the express conditions that we, tour operator and our own agents, employees, and affiliates shall not be liable for any delay, mishap, inconvenience, expense, irregularity, bodily injury, illness, emotional distress, death or damage or loss to property occasioned through the conduct or omission or default of any Supplier, each of which is subject to laws of the state or country where the service is provided. As a condition precedent to your participation in the tour package, we and some of our suppliers require that you execute and return to us an assumption of the risks and release of liability form which you expressly agreed to during the booking process.
Certain itineraries may include activities that present challenges to or are not suitable for guests with special needs. We strongly recommend that Guests requiring assistance be accompanied by a companion who is capable of, and totally responsible for, providing assistance. Neither we nor our Suppliers may physically lift or assist Guests onto transportation vehicles or otherwise. Please contact us to discuss your specific needs.
We will make a reasonable effort to accommodate special requests, such as adjacent or connecting rooms, bed size, and dietary needs; however, we cannot guarantee that these requests will be accommodated.
Reserving or participating in any travel services offered by Florida Travel Brands LLC. (authorized to do business as Lifestyle Venture Tours (hereinafter "The Company", “we”, “us”) constitutes a contractual agreement between the participant (“you") and The Company and is an acknowledgment that you have read, understand, and agree to be bound by these Terms & Conditions ("Terms"). You must be at least 18 years of age to make a reservation.
In all cases, the person making the reservation is guaranteeing that all participants have consented to, accepted, and agreed to be bound by these Terms & Conditions.The Company reserves the right to update or amend these Terms at any time prior to making a booking. An up-to-date copy of these Terms is accessible on The Company website www.lifestyleventuretours.com. The Terms as listed online when completing a reservation are those that control.
Any payment made to The Company shall be deemed to constitute full acceptance of these Terms.
Prices shown are per person, based on two people sharing a room. Prices do not include airfare, except where noted on specific itineraries, and are subject to change without notice.
Once The Company processes any payment for services, the price is guaranteed not to increase unless you amend your reservation, except in instances of energy cost increases and/or government tax increases. The Company reserves the right to pass along energy cost increases and/or government tax increases regardless of prior payments being processed.
Pricing is subject to change at any time.
At the time of reservation, a non-refundable, non-transferable, per person, per trip deposit is required. The deposit amount is dependent upon the trip and services booked.
Full payment is required by the final payment date. If you do not pay the full invoice by the final payment date, your reservation and all services on the reservation will be canceled, and your deposit will be forfeited.
You are responsible for providing and verifying full, complete, and accurate information for all participants and services at the time of reservation. Under no circumstances is The Company liable for any errors or omissions in the information provided to complete the reservation. If you do not notify The Company of any error within 5 days of making the reservation, you are solely responsible for all penalties assessed due to incomplete, erroneous or inaccurate details.
Flash Sales, One-Day Sales, or Promotional Sales are not eligible for price adjustments. In order to receive the new promotional pricing, you must cancel the original purchase (forfeiting any coupons or promotions used on the original purchase) and repurchase at the Flash Sale or One-Day Sale Pricing if the offer is still available. Cancellation fees will apply as stated in our cancellation policy.
All of our custom-designed tours are negotiated and contracted with our suppliers at least a year in advance. Tours are non-refundable at the time of deposit or full payment unless otherwise noted below or outlined in our "INSURE MY TOUR" product. If you have opted in for the "INSURE MY TOUR PRODUCT" you may cancel your reservation by notifying The Company by utilizing our cancellation form located on our website. See our cancellation policy.
The Company reserves the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor, or force majeure.In the event of a cancellation by the Company, The Company will try, at its discretion, to rebook the same trip with a different departure date or a similar trip, but there is no guarantee of availability. The Company will refund the difference in price if the alternative is lower. You are responsible for an additional cost if the alternate is higher.
The Company is not liable or responsible for any arrangements made independent of The Company. The Company assumes no responsibility for costs or fees you incur for independent arrangements not booked through The Company, inclusive of, but not limited to, airline, hotel, excursion, and travel protection-related charges.
Any request for refunds is subject to these Terms & Conditions.
Any special requirements or disabilities must be disclosed to The Company at the time of reservation, or if such requirements arise after the reservation, as soon as such requirements are or reasonably should be known by the participant. If The Company has not received disclosure of requirements or disabilities that require reasonable accommodations for accessibility, and/or if your participation poses a threat to the safety or health to self or others, The Company may be unable to accommodate you for part or all of the Tour, Cruise or any services provided in connection with the Tour.
Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. Many excursions and sightseeing involve extended periods of walking and standing often on uneven pavement or surfaces and may include staircases, paths, walkways, or locations that are narrow or inaccessible or of limited accessibility by wheelchair.You are responsible for assessing if the itinerary is suitable for all participants on the reservation. We recommend you contact The Company prior to booking to determine what reasonable assistance might be available.
The Company will make reasonable efforts to accommodate special needs but cannot guarantee that it can accommodate in all cases.
No refunds are provided for missed services or activities due to your inability to fully participate with the group if conditions requiring assistance are not known to The Company at the time of reservation or when reasonably known by the participant.
The Company does not provide personal services or individual assistants to trip participants. Our staff is not required or trained to assist with personal tasks. This includes eating, dressing, toileting, lifting or pushing a wheelchair, walking, getting on or off transportation, or other personal needs. If you need assistance, we strongly recommend you have a physically-able companion accompany you.
Wi-Fi, when provided by The Company, is supplied by an independent third party with separate Terms & Conditions, Privacy Policies, and Data Usage for usage.
The Company is not liable for the speed or reliability of Wi-Fi provided through The Company. Connectivity is not guaranteed.
Certain risks and dangers may arise beyond our control, including but not limited to:· the hazards of traveling in undeveloped areas;· travel by boat, train, automobile, aircraft, or other means of transportation;· forces of nature;· political unrest;· acts of lawlessness or terrorism;· accident or illness in remote regions without means of rapid evacuation or medical facilities.
The Company will not have liability regarding the provision of medical care or the adequacy of any care that may be rendered. While The Company will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a trip and/or optional excursions, you agree that you will hold The Company harmless regarding any provision of medical care or the adequacy of any care rendered.
The Company is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold The Company harmless for such.
No medical personnel travels with your group or is present on any transportation provider. The Company cannot guarantee the availability of medical facilities or for the quality of the care or services. Any medical attention you require while traveling with The Company must be sought through a local medical facility, if/when available, for diagnosis. All related charges are at your expense.
Hotels are listed in the accommodation section of our website and in our brochure.
Hotels are not guaranteed. The Company reserves the right to substitute hotels of similar standards at our discretion. No refunds are provided for hotel changes. Should you wish to cancel your reservation because of a hotel change, full penalties apply.
The Company contracts standard, twin-bedded rooms (two twins per room). Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Assignment of rooms is at the hotel’s discretion and not controlled by The Company.
Single supplements ensure your own room but not the number of beds in a room. Single rooms are generally smaller in size and may be less conveniently located.
The Company does not secure an early check-in. Check-in times vary worldwide and are solely at the discretion of the hotel. If offered, you may inquire about early check-in when you arrive and pay the hotel directly for this service.
Transfers are provided by independent third-party transportation companies.Airport transfers are often group transfers operated by motorcoach and may have pre-set departure times. The Company is not responsible for flight delays, delays in immigration or customs, delays due to lost baggage, or for any reason beyond our control if you miss your transfer. Missed transfers are non-refundable.
You are responsible for wearing your seatbelt when provided. The Company and Suppliers are not liable for any injury, loss, damages, fines, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach was equipped with them.You are responsible for following the safety instructions provided to you. You are responsible for regulations for safety when accompanying minors. The Company does not provide child safety devices.
Any complaint or claim involving the trip services offered by The Company or involving the negligence of any suppliers, sub-contractors, or agents in relation to any service provided to you must be notified to the Tour or Cruise Director immediately while on the trip.Written notification to The Company may be submitted to the address listed on our website and must be received within 30 days of the trip completion, except where such limitations are prohibited by law.
In the event of any of the below conditions, The Company shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind.
The Company assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an Act of God or any other force majeure condition outside The Company’s control, including without limitation:
· Fire· Volcanic eruption· Inclement weather· Environmental pollution or contamination· Earthquake· Low or high water levels· Flood· Water or power shortages or failures· Tropical storms or hurricanes· Riots or civil commissions or disturbances or any other acts of similar nature· Sabotage· Strikes of labor disruptions· Arrests· Restraint of rulers or peoples· Expropriations· Acts of terrorism· War· Insurrection· Quarantine restrictions· Government health advisories or warnings or alerts of any kind of nature· Government seizures· Refusal or cancellation or suspension or delay of any government authority or any license, permit, or authorization· Damages to its facilities or the travel supplier and its facilities· Or any other unforeseen circumstances or any other factors unforeseen by The Company that adversely affects or hampers its ability to fulfill any of its contractual conditions.
Florida Travel Brands LLC. located at 618 E. South St. Suite 500 Orlando, FL. 32801, is an independent company (“The Company”) licensed to market and distribute travel products under the Lifestyle Venture Tours brand names, and arrange for the trip services, including transportation, sightseeing, and accommodations through independent contracts.
Air carriers, accommodations, and other suppliers (including but not limited to suppliers of trains, cruises, ferries, motorcoaches, hotels, excursions, and restaurants) providing services are independent third-party contractors and are not agents, employees, servants, or joint ventures of The Company or its affiliates. From time-to-time, and for the purpose of identifying those independent third-party suppliers of services as the provider of a component or part of a cruise, package, or tour, some or all of those entities may utilize the name “Lifestyle Venture Tours” on promotional media, signage, or attire. Although you may see The Company name on vehicles, signs, apparel, or elsewhere during your cruise, tour, or excursion, its use by third-party suppliers is solely for the purpose of identification and does not represent or signify in any way ownership, management, supervision, direction, or control by The Company of services that are provided by independent third-party suppliers or of the employees, servants, or agents of the third-party suppliers. All certificates and other Travel Documents for services issued by The Company are subject to the Terms & Conditions specified by the supplier, which are available upon request, and to the laws of the countries in which the services are supplied.
After departure, if the Services included in the trip cannot be supplied or there are changes in an itinerary for reasons beyond the control of The Company, depending on the circumstance, The Company will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of trip participants, and any resulting savings will be refunded by The Company to trip participants.
The Company reserves the right to accept or reject any person as a trip participant; to expel any participant from the trip; to make changes in the itinerary whenever The Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a trip at any time.
The trip participant agrees that neither The Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any Supplier providing services, any insurer, or insurance administrator under the Travel Protection plan, or any other person.
Any dispute between the trip participant and The Company, directly or indirectly relating to the Terms & Conditions and/or to the trip undertaken, shall be first submitted to mediation in Orlando Florida, before a mediator mutually agreed to by the parties.
Arbitration against The Company or the trip participant must be invoked in writing within 12 months after the date of completion of the trip and not later. Neither of the parties nor any affiliate of the Company shall, in any case, be liable for anything other than compensatory damages, and they hereby waive any right to claim punitive damages. Florida law governs this contract and all arbitration or other proceedings arising out of or related to this agreement.Any action to enforce an arbitration decision shall be brought only and exclusively in the state or federal courts in the State of Florida, USA.
No person, other than an authorized representative of The Company by a document in writing, is authorized to vary, add, or waive any Term or Condition on its brochure or website, including any term or condition set forth in the preceding provisions.
I represent that I am in good health, in proper physical condition, and capable of walking long distances outdoors. I am encouraged to wear proper clothing, use sunscreen, and stay hydrated throughout the tour. I am sufficiently self-aware to stop physical activity before I become ill or injured.
If while on the tour I begin to feel faint or nauseous, I will notify the tour guide and seek medical attention if necessary. I understand that my safety is my sole responsibility. I understand while on the tour I may become injured or harmed. I assume sole responsibility for this risk and release Lifestyle Venture Tours from all liability or damages resulting from my participation.
I understand and agree that the tour leader reserves the right to disqualify anyone at any time during the tour if he or she feels the tour participant is incapable and/or if a tour member’s continued participation will jeopardize the individual involved or the group. Refunds are not given under such circumstances.
I waive liability and release Lifestyle Venture Tours, its affiliates, owners, vendors, operators, agents, and employees from any and all actions, suits, claims, controversies, damages, judgments, and executions whatsoever, in law or in equity, direct or indirect, known or unknown, foreseeable or unforeseeable, which I may have or acquire, arising from, concerning or related to entry in, travel to or from and/or participation in Lifestyle Venture Tours events.
I agree that Lifestyle Venture Tours is not liable for delay or cancellation resulting from acts of fire, natural disaster, strikes, or civil disturbance.
I agree to grant to Lifestyle Venture Tours an irrevocable, sub-licensable, non-exclusive, perpetual, royalty-free right to use my photographic, video, and digital likeness as well as any content submitted via the website(s) or electronic mail, solely for our promotional and/or commercial purposes without further obligation or compensation.
This Participant Waiver & Release of Liability and subsequent Terms & Conditions shall be construed in accordance with, and its validity and effect (including any claims for breach of any of the terms thereof) shall be governed by the laws of the State of Florida, and this Participant Waiver and Release of Liability and subsequent Terms and Conditions contains the entire understanding and the agreement of the parties hereto and supersedes all other written and oral exchanges, arrangements or negotiations among them, whether written or oral, concerning the subject matter hereof.
Any dispute related in any way to your use of the company website or participation on a tour through Lifestyle Venture Tours shall be submitted to confidential arbitration in Orlando, Florida, and governed by the laws in the State of Florida. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
I do hereby release and agree to hold harmless Lifestyle Venture Tours, its affiliates, owners, vendors, operators, agents, and employees from any and all liability associated with the above representations and agreements. In addition, participation in this tour is at my sole risk, and I agree to release, discharge, defend and indemnify against, any and all liability, whether caused by willful or negligent conduct, Lifestyle Venture Tours its affiliates, owners, operators, agents, and employees from any claims, actions, and liabilities for injury (including death), illness and property losses, theft or damages to myself and those participating in the tour with me. This release shall extend to and include any person/entity acting through or on my behalf.
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Document Name: Terms of Service Agreement
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