TERMS & CONDITIONS
Reserving or participating in any travel services offered by Florida Travel Brands LLC. (authorized to do business as Lifestyle Venture Tours (hereinafter “The Company”, “we”, “us”) constitutes a contractual agreement between the participant (“you”) and The Company and is an acknowledgement that you have read, understand, and agree to be bound by these Terms & Conditions (“Terms”). You must be at least 18 years of age to make a reservation.
In all cases, the person making the reservation is guaranteeing that all participants have consented to, accepted, and agreed to be bound by these Terms & Conditions.
The Company reserves the right to update or amend these Terms at any time prior to making a booking. An up-to-date copy of these Terms is accessible on The Company website www.lifestyleventuretours.com. The Terms as listed online when completing a reservation are those that control.
Any payment made to The Company shall be deemed to constitute full acceptance of these Terms.
DEPOSIT, PAYMENTS, CONFIRMATION & INVOICE
Prices shown are per person, based on two people sharing a room. Prices do not include airfare, except where noted on specific itineraries, and are subject to change without notice.
Once The Company processes any payment for services, the price is guaranteed not to increase unless you amend your reservation, except in instances of energy cost increases and/or government tax increases. The Company reserves the right to pass along energy cost increases and / or government tax increases regardless of prior payments being processed.
Pricing is subject to change at any time.
DEPOSIT TO HOLD SPACE
At the time of reservation, a non-refundable, non-transferable, per person, per trip deposit is required. The deposit amount is dependent upon the trip and services booked.
Full payment is required by the final payment date. If you do not pay the full invoice by the final payment date, your reservation and all services on the reservation, will be cancelled, and your deposit will be forfeited.
ACCURACY OF INVOICE DETAILS
You are responsible for providing and verifying full, complete and accurate information for all participants and services at the time of reservation. Under no circumstances is The Company liable for any errors or omissions in the information provided to complete the reservation. If you do not notify The Company of any error within 5 days of making the reservation, you are solely responsible for all penalties assessed due to incomplete, erroneous or inaccurate details.
CANCELLATIONS & REFUNDS
You may cancel your reservation by notifying The Company by utilizing our cancellation form located on our website. Calculation of cancellation amounts includes all services and fees on the invoice based on the number of days prior to departure by which we receive the notification. See our cancellation policy.
CANCELLATIONS BY THE COMPANY
The Company reserves the right to cancel or reschedule any trip departure for any reason, including insufficient demand, strikes, lockouts, riots, stoppage of labor or force majeure.
In the event of a cancellation by the Company prior to departure by the Company, The Company will try, at your discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. The Company will refund the difference in price if the alternate is lower. You are responsible for additional cost if the alternate is higher. If this rebooking option is not acceptable to you, The Company’s only responsibility is to refund the amount received for the reservation.
The Company is not liable or responsible for any arrangements made independent of The Company. The Company assumes no responsibility for costs or fees you incur for independent arrangements not booked through The Company, inclusive of, but not limited to, airline, hotel, excursion and travel protection related charges.
Any request for refunds is subject to these Terms & Conditions.
SPECIAL NEEDS & PARTICIPATION REQUIREMENTS
Any special requirements or disabilities must be disclosed to The Company at time of reservation, or if such requirements arise after the reservation, as soon as such requirements are or reasonably should be known by the participant. If The Company has not received disclosure of requirements or disabilities that require reasonable accommodations for accessibility, and/or if your participation poses a threat to the safety or health to self or others, The Company may be unable to accommodate you for part or all of the Tour, Cruise or any services provided in connection with the Tour.
SUITABILITY & ACCESSIBILITY
Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. Many excursions and sightseeing involve extended periods of walking and standing often on uneven pavement or surfaces, and may include staircases, paths, walkways or locations that are narrow or inaccessible or of limited accessibility by wheelchair.
You are responsible for assessing if the itinerary is suitable for all participants on the reservation. We recommend you contact The Company prior to booking to determine what reasonable assistance might be available.
The Company will make reasonable efforts to accommodate special needs but cannot guarantee that it can accommodate in all cases.
No refunds are provided for missed services or activities due to your inability to fully participate with the group if conditions requiring assistance are not known to The Company at the time of reservation or when reasonably known by the participant.
The Company does not provide personal services or individual assistants to trip participants. Our staff are not required or trained to assist with personal tasks. This includes eating, dressing, toileting, lifting or pushing a wheelchair, walking, getting on or off transportation, or other personal needs. If you need assistance, we strongly recommend you have a physically-able companion accompany you.
WI-FI ON TRANSPORTATION PROVIDED BY THE COMPANY
Wi-Fi, when provided by The Company, is supplied by an independent third party with separate Terms & Conditions, Privacy Policies and Data Usage for usage.
The Company is not liable for the speed or reliability of Wi-Fi provided through The Company. Connectivity is not guaranteed.
SAFETY & MEDICAL CARE
Certain risks and dangers may arise beyond our control, including but not limited to:
· the hazards of traveling in undeveloped areas;
· travel by boat, train, automobile, aircraft, or other means of transportation;
· forces of nature;
· political unrest;
· acts of lawlessness or terrorism;
· accident or illness in remote regions without means of rapid evacuation or medical facilities.
The Company will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. While The Company will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a trip and/or optional excursions, you agree that you will hold The Company harmless regarding any provision of medical care or the adequacy of any care rendered.
The Company is not responsible for such risks and dangers that may arise beyond our control. Payment of your deposit indicates you accept these risks and dangers and agree to hold The Company harmless for such.
No medical personnel travels with your group or is present on any transportation provider. The Company cannot guarantee the availability of medical facilities or for the quality of the care or services. Any medical attention you require while traveling with The Company must be sought through a local medical facility, if/when available, for diagnosis. All related charges are at your expense.
HOTELS & CABINS
Hotels are listed in the accommodation section of our website and in our brochure.
Hotel are not guaranteed. The Company reserves the right to substitute hotels of similar standards at our discretion. No refunds are provided for hotel changes. Should you wish to cancel your reservation because of a hotel change, full penalties apply.
The Company contracts standard, twin-bedded rooms (two twin per room). Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Assignment of rooms is at the hotel’s discretion and not controlled by The Company.
Single supplements ensure your own room but not the number of beds in a room. Single rooms are generally smaller in size and may be less conveniently located.
The Company does not secure early check-in. Check-in times vary worldwide and are solely the discretion of the hotel. If offered, you may inquire about early check-in when you arrive and pay the hotel directly for this service.
Transfers are provided by independent third-party transportation companies.
Airport transfers are often group transfers operated by motorcoach and may have pre-set departures times. The Company is not responsible for flight delays, delays in immigration or customs, delays due to lost baggage, or for any reason beyond our control if you miss your transfer. Missed transfers are non-refundable.
You are responsible for wearing your seatbelt when provided. The Company and Suppliers are not liable for any injury, loss, damages, fines, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach was equipped with them.
You are responsible for following the safety instructions provided to you. You are responsible for regulations for safety when accompanying minors. The Company does not provide child safety devices.
CLAIMS OR COMPLAINTS
Any complaint or claim involving the trip services offered by The Company or involving the negligence of any suppliers, sub- contractors, or agents in relation to any service provided to you must be notified to the Tour or Cruise Director immediately while on trip.
Written notification to The Company may be submitted to the address listed on our website and must be received within 30 days of the trip completion, except where such limitations are prohibited by law.
In the event of any of the below conditions, The Company shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind.
The Company assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an Act of God or any other force majeure condition outside The Company’s control, including without limitation:
· Volcanic eruption
· Inclement weather
· Environmental pollution or contamination
· Low or high water levels
· Water or power shortages or failures
· Tropical storms or hurricanes
· Riots or civil commissions or disturbances or any other acts of similar nature
· Strikes of labor disruptions
· Restraint of rulers or peoples
· Acts of terrorism
· Quarantine restrictions
· Government health advisories or warnings or alerts of any kind of nature
· Government seizures
· Refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization
· Damages to its facilities or the travel supplier and its facilities
· Or any other unforeseen circumstances or any other factors unforeseen by The Company that adversely affects or hampers its ability to fulfil any of its contractual conditions.
Florida Travel Brands LLC. located at 618 E. South St. Suite 500 Orlando, FL. 32801, is an independent company (“The Company”) licensed to market and distribute travel products under the Lifestyle Venture Tours brand names, and arrange for the trip services, including transportation, sightseeing, and accommodations through independent contracts.
Air carriers, accommodations, and other suppliers (including but not limited to suppliers of trains, cruises, ferries, motorcoaches, hotels, excursions, and restaurants) providing services are independent third-party contractors and are not agents, employees, servants, or joint ventures of The Company or its affiliates. From time-to-time, and for the purpose of identifying those independent third-party suppliers of services as the provider of a component or part of a cruise, package or tour, some or all of those entities may utilize the name “Lifestyle Venture Tours” on promotional media, signage, or attire. Although you may see The Company name on vehicles, signs, apparel, or elsewhere during your cruise, tour, or excursion, its use by third-party suppliers is solely for the purpose of identification and does not represent or signify in any way ownership, management, supervision, direction, or control by The Company of services that are provided by independent third-party suppliers or of the employees, servants, or agents of the third-party suppliers. All certificates and other Travel Documents for services issued by The Company are subject to the Terms & Conditions specified by the supplier, which are available upon request, and to the laws of the countries in which the services are supplied.
After departure, if the Services included in the trip cannot be supplied or there are changes in an itinerary for reasons beyond the control of The Company, depending on the circumstance, The Company will take reasonable action to arrange for the provision of comparable services. Any resulting additional expense will be the responsibility of trip participants, and any resulting savings will be refunded by The Company to trip participants.
RIGHT TO ACCEPT OR REJECT
The Company reserves the right to accept or reject any person as a trip participant; to expel any participant from the trip; to make changes in the itinerary whenever The Company deems it necessary for the comfort, convenience, or safety of the participants; and to cancel a trip at any time.
The trip participant agrees that neither The Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services, any insurer or insurance administrator under the Travel Protection plan, or any other person.
Any dispute between the trip participant and The Company, directly or indirectly relating to the Terms & Conditions and/or to the trip undertaken, shall be first submitted to mediation in Orlando Florida, before a mediator mutually agreed to by the parties.
Arbitration against The Company or the trip participant must be invoked in writing within 12 months after the date of completion of the trip and not later. Neither of the parties nor any affiliate of the Company shall in any case be liable for other than compensatory damages, and they hereby waive any right to claim punitive damages. Florida law governs this contract and all arbitration or other proceedings arising out of or related to this agreement.
Any action to enforce any arbitration decision shall be brought only and exclusively in the state or federal courts in the State of Florida, USA.
No person, other than an authorized representative of The Company by a document in writing, is authorized to vary, add, or waive any Term or Condition on its brochure or website, including any term or condition set forth in the preceding provisions.
Waiver & Release
- DISCLAIMER OF LIABILITY – This travel wholesaler is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). This agency, therefore, shall not be responsible for breach of contract of any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of personal effects. Lifestyle Venture Tours or it’s affiliates shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climactic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control. Traveler assumes complete and full responsibility for, and hereby releases the agent from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
- WAIVER AND RELEASE- By purchasing ticket(s) through Lifestyle Venture Tours and/or by participating on a tour you affirm that you and tour attendees accompanying you fully understand and agree to the following Participant Waiver & Release of Liability and Terms & Conditions. I acknowledge, attest, agree and represent as follows:
I represent that I am in good health, in proper physical condition, and capable of walking long distances outdoors. I am encouraged to wear proper clothing, use sunscreen, and stay hydrated throughout the tour. I am sufficiently self-aware to stop physical activity before I become ill or injured.
If while on the tour I begin to feel faint or nauseous, I will notify the tour guide and seek medical attention if necessary. I understand that my safety is my sole responsibility. I understand while on the tour I may become injured or harmed. I assume sole responsibility for this risk and release Lifestyle Venture Tours from all liability or damages resulting from my participation.
I understand and agree that the tour leader reserves the right to disqualify anyone at any time during the tour if he or she feels the tour participant is incapable and/or if a tour member’s continued participation will jeopardize the individual involved or the group. Refunds are not given under such circumstances.
I waive liability and release Lifestyle Venture Tours, its affiliates, owners, vendors, operators, agents and employees from any and all actions, suits, claims, controversies, damages, judgments and executions whatsoever, in law or in equity, direct or indirect, known or unknown, foreseeable or unforeseeable, which I may have or acquire, arising from, concerning or related to entry in, travel to or from and/or participation in Lifestyle Venture Tours events.
I agree that Lifestyle Venture Tours is not liable for delay or cancellation resulting from acts fire, natural disaster, strikes, or civil disturbance.
I agree to grant to Lifestyle Venture Tours an irrevocable, sub-licensable, non-exclusive, perpetual, royalty-free right to use my photographic, video and digital likeness as well as any content submitted via website(s) or electronic mail, solely for our promotional and/or commercial purposes without further obligation or compensation.
This Participant Waiver & Release of Liability and subsequent Terms & Conditions shall be construed in accordance with, and its validity and effect (including any claims for breach of any of the terms thereof) shall be governed by the laws of the State of Florida, and this Participant Waiver and Release of Liability and subsequent Terms and Conditions contains the entire understanding and the agreement of the parties hereto and supersedes all other written and oral exchanges, arrangements or negotiations among them, whether written or oral, concerning the subject matter hereof.
Any dispute related in any way to your use of company website or participation on a tour through Lifestyle Venture Tours shall be submitted to confidential arbitration in Orlando, Florida and governed by the laws in the State of Florida. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
I do hereby release and agree to hold harmless Lifestyle Venture Tours, its affiliates, owners, vendors, operators, agents and employees from any and all liability associated with the above representations and agreements. In addition, participation in this tour is at my sole risk, and I agree to release, discharge, defend and indemnify against, any and all liability, whether caused by willful or negligent conduct, Lifestyle Venture Tours its affiliates, owners, operators, agents, and employees from any claims, actions and liabilities for injury (including death), illness and property losses, theft or damages to myself and those participating in the tour with me. This release shall extend to and include any person/entity acting through or on my behalf.